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J
JeevanMP
Participant
September 19, 2017
Answered

How to cancel the auto subscription?

  • September 19, 2017
  • 1 reply
  • 446 views

Hai,

I started with a free 10 image account but forgot to unsubscribe the plan.

Now, I received email saying that I have a due payment that I should pay to adobe.

Can that payment or subscription be cancelled?

I am not planning to purchase any image yet.

Thank you.

    This topic has been closed for replies.
    Correct answer Beverley Gray

    Hi there

    Your subscription has been cancelled.

    Kind regards

    Bev

    1 reply

    twaritar3263062
    twaritar3263062
    Participating Frequently
    September 19, 2017

    Hi Jeevan,

    Please contact the support through call/chat for the cancellation requests.

    Contact Customer Care

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    In case you are unable to contact our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    You may also refer to the help document below:

    Cancel your Adobe Stock membership

    Please go through Legal subscription terms | Adobe as well.

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita

    J
    JeevanMPAuthor
    Participant
    September 20, 2017

    Hi,

    I've gone through all the link above and still couldn't cancel my subscriptions.

    All i want to do is to cancel my second month subscription. The 14 days time given for me to cancel the subscription is expired.

    Can the invoice be cancel?

    The cancellation couldn't be made during the 14 days due to my technical issue.

    Thanks in advance.

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