Skip to main content
Participant
February 21, 2018
Answered

How to change the format of the photo I buy?

  • February 21, 2018
  • 1 reply
  • 277 views

When I started buying photos, I always received them in .jpeg format, which was perfect.
I probably modified a parameter without realizing it and since then, I receive my photos in .ai.

Who can help me and tell me how to find my .jpeg format back please?

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Mireille,

    Thanks for reaching out to the Stock team. If you need images in JPEG format, please filter your search to only 'photos'. Please see the screenshot shared below.

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    February 21, 2018

    Hi Mireille,

    Thanks for reaching out to the Stock team. If you need images in JPEG format, please filter your search to only 'photos'. Please see the screenshot shared below.

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita