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WendellaBee
WendellaBeeCorrect answer
Inspiring
June 22, 2022

You've set up your account with your country = Italy. You might be ablet to change the country of origin using the methods provided here: https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

for your personal account. However I see that you have an enterprise ID and it also has the country set to Italy and that may not be easy to change.

 

You can check with customer care and see if they can help you. https://helpx.adobe.com/contact.html

Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

I don't see any Adobe Stock subscription associated with the Adobe ID you are using here on the forums. If you have more than one Adobe ID you will need to sign in with Adobe ID/email address associated with your subscription. You can manage your subscriptions here: https://account.adobe.com

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12 replies

defaultmhub63f0jrkt
Participant
November 24, 2024

3 years later and this is still an issue. I am in Malaysia, my account is based here, but the website is in Malay language only. There is no english version here despite 95% of the population use english to communicate, especially in business.

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Abambo
Community Expert
AbamboCommunity Expert
Community Expert
November 24, 2024
quote

3 years later and this is still an issue. I am in Malaysia, my account is based here, but the website is in Malay language only. There is no english version here despite 95% of the population use english to communicate, especially in business.


By @defaultmhub63f0jrkt

Yes, it's still an issue.

@Liza5C0C ?

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ABAMBO | Hard- and Software Engineer | Photographer
serahremark
serahremark
Participant
February 14, 2025

Chiming in as another Malaysian Adobe Stock user to say that this is still prevalent.

If only Adobe Stock can allow us to switch the LANGUAGE portion of our region - as the previous poster said, 95% of the population here communicate in English for business purposes.

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WendellaBee
WendellaBee
Inspiring
October 1, 2021

Hi @michael_fotograf,

Normally the region selector would be the way to do this. Unfortunately at this time that setting isn't sticky between pages and our engineering team is looking into it.

 

Even though the site may be in German you can search the site in any language.

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RHeitmann
Participant
June 20, 2022

This was reported 9 mos ago, and it is still an issues, any visbility into when we might get a fix?

 

Thanks,

 

Richard

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WendellaBee
WendellaBeeCorrect answer
Inspiring
June 22, 2022

You've set up your account with your country = Italy. You might be ablet to change the country of origin using the methods provided here: https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

for your personal account. However I see that you have an enterprise ID and it also has the country set to Italy and that may not be easy to change.

 

You can check with customer care and see if they can help you. https://helpx.adobe.com/contact.html

Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

I don't see any Adobe Stock subscription associated with the Adobe ID you are using here on the forums. If you have more than one Adobe ID you will need to sign in with Adobe ID/email address associated with your subscription. You can manage your subscriptions here: https://account.adobe.com

Translate
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