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Answered

How to find Dollar Photo Club expiration date?

Forum|Forum|9 years ago
March 13, 2017
4 replies
1445 views

I've looked and looked and can't find the specific date when you will delete my paid Dollar Photo Club credits. Where can I find this information? I would like to download my images so I'm not left entirely empty-handed.

Any help would be appreciated!!

Thanks!

This topic has been closed for replies.

Correct answer Beverley Gray

Hi johnd59898678

136 DPC credits were migrated last year and you subscribed to the Stock offer for DPC customers.

The 136 DPC credits have been used, so your available credits are from your Stock plan. Unused downloads carry over to the next month as long as your subscription is active - limit is 120 images.

Please check the FAQ for further details - Common Questions, Adobe Stock

Thanks

Bev

lorenaa32168551

Participant

I received a notice today that my DPC credits will expire soon. How do I find out the exact date?

Inspiring

Reply to post 14 & 15

Hi there

Please contact our support team who will check this for you - https://helpx.adobe.com/contact.html

Thanks

Bev

Participant

I received a notice today that my DPC credits will expire soon. How do I find out the exact date?

Participant

Is this forum the only way to know when the credits will expire? If so please tell me when is my going to expire?

Inspiring

Hi minta26704736

Your credits will expire on 15th April.

Thanks

Bev

Inspiring

Hi there

Your DPC credits will expire on 14th March.

Kind regards

Bev

rebeccas69942425

Participant

Hey, Bev.

This answer was particular to Ayapic's account, right? (Because, you know, that's tomorrow...)

I think my credits were more like April 13 or 14. Is there a general way to find out, or will you reply to each customer personally?

Thanks!

Inspiring

Hi rebeccas69942425

Your DPC credits are due to expire on 14th April.

If you buy any Stock subscription within 30 days of expiry, any remaining DPC credits will be re-activated.

Thanks

Bev