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sartorpositivo
Participant
Nov 3, 2016 9:36 PM UTC
Answered

how to I unlicense a photo that I purchased accidentally?

Hi, i accidentally clicked the button to licence instead of saving for visualization.

The code os the one that i made the mistake: #99053039

What can i do?

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    Kanikas
    KanikasCorrect answer
    Legend
    Nov 11, 2016 7:52 PM UTC

    Hi Jen021465,

    Added an image credit to your account so that you can license a different image instead.

    Hope this helps !

    11 replies

    Participant
    Feb 26, 2017 2:57 PM UTC

    I also just licensed a photo by mistake: #97430108.  Could someone help me get a credit back?

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    Inspiring
    Feb 26, 2017 3:33 PM UTC

    Hi kandikanderson,

    As an exception/goodwill gesture, we have added a credit to your Adobe Stock account.

    Request you to sign in to Stock.adobe.com and verify.

    Thanks

    Simar

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    brotherjord
    Participant
    Feb 24, 2017 6:55 PM UTC

    Hi,

    Can I also unlicense an image please?

    File no 107914491

    I really think you should separate the buttons because this looks like this happens way too often.

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    Kanikas
    Legend
    Nov 3, 2016 10:49 PM UTC

    Hi Sartorpositivo,

    Since it's not possible for me to un-license an image, adding an image credit to your account so that you can license a different image instead.

    Hope this helps !

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    Participant
    Nov 4, 2016 12:11 PM UTC

    This just happened to me also, is there any way unlicensed mine as well?

    AdobeStock_78188275

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    Kanikas
    KanikasCorrect answer
    Legend
    Nov 11, 2016 7:52 PM UTC

    Hi Jen021465,

    Added an image credit to your account so that you can license a different image instead.

    Hope this helps !

    Translate