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sartorpositivo
Participant
November 3, 2016
Answered

how to I unlicense a photo that I purchased accidentally?

  • November 3, 2016
  • 3 replies
  • 724 views

Hi, i accidentally clicked the button to licence instead of saving for visualization.

The code os the one that i made the mistake: #99053039

What can i do?

    This topic has been closed for replies.
    Correct answer Kanikas

    Hi Jen021465,

    Added an image credit to your account so that you can license a different image instead.

    Hope this helps !

    3 replies

    Participant
    February 26, 2017

    I also just licensed a photo by mistake: #97430108.  Could someone help me get a credit back?

    Community Manager
    February 26, 2017

    Hi kandikanderson,

    As an exception/goodwill gesture, we have added a credit to your Adobe Stock account.

    Request you to sign in to Stock.adobe.com and verify.

    Thanks

    Simar

    brotherjord
    Participant
    February 24, 2017

    Hi,

    Can I also unlicense an image please?

    File no 107914491

    I really think you should separate the buttons because this looks like this happens way too often.

    Kanikas
    Community Manager
    Community Manager
    November 3, 2016

    Hi Sartorpositivo,

    Since it's not possible for me to un-license an image, adding an image credit to your account so that you can license a different image instead.

    Hope this helps !

    Participant
    November 4, 2016

    This just happened to me also, is there any way unlicensed mine as well?

    AdobeStock_78188275

    Kanikas
    Community Manager
    KanikasCommunity ManagerCorrect answer
    Community Manager
    November 11, 2016

    Hi Jen021465,

    Added an image credit to your account so that you can license a different image instead.

    Hope this helps !