Skip to main content
jeremys67973719
jeremys67973719
Participant
Jan 11, 2018 10:22 PM UTC
Answered

How to make sure my Adobe Stock membership has been cancelled ?

Hi,

I tried the free trial of Adobe Stock which offers 10 free pictures. Unfortunately, I wasn't happy with the service so I cancelled it the 9th of January.
I got a confirmation of the cancellation. But today, I wanted to verify that it was really the case so I went back to my Adobe Stock. I had still 3 free pictures while after my cancellation it was said my subscription would end immediately. So I tried to download one picture and it worked and went down to 2 free pictures.

How can I make sure that my subscription is well cancelled and that I won't be charge at the end of the month ?

Thanks,
Kind Regards
Jérémy Smeets

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Beverley Gray
    Beverley GrayCorrect answer
    Inspiring
    Jan 12, 2018 7:48 AM UTC

    Hi there

    I can confirm that your subscription has been cancelled and will not renew after the trial period.

    Thanks

    Bev

    View reply

    1 reply

    Beverley Gray
    Beverley GrayCorrect answer
    Inspiring
    Jan 12, 2018 7:48 AM UTC

    Hi there

    I can confirm that your subscription has been cancelled and will not renew after the trial period.

    Thanks

    Bev

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices