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jeremys67973719
jeremys67973719
Participant
January 11, 2018
Answered

How to make sure my Adobe Stock membership has been cancelled ?

  • January 11, 2018
  • 1 reply
  • 238 views

Hi,

I tried the free trial of Adobe Stock which offers 10 free pictures. Unfortunately, I wasn't happy with the service so I cancelled it the 9th of January.
I got a confirmation of the cancellation. But today, I wanted to verify that it was really the case so I went back to my Adobe Stock. I had still 3 free pictures while after my cancellation it was said my subscription would end immediately. So I tried to download one picture and it worked and went down to 2 free pictures.

How can I make sure that my subscription is well cancelled and that I won't be charge at the end of the month ?

Thanks,
Kind Regards
Jérémy Smeets

    This topic has been closed for replies.
    Correct answer Beverley Gray

    Hi there

    I can confirm that your subscription has been cancelled and will not renew after the trial period.

    Thanks

    Bev

    1 reply

    Beverley Gray
    Community Manager
    Beverley GrayCommunity ManagerCorrect answer
    Community Manager
    January 12, 2018

    Hi there

    I can confirm that your subscription has been cancelled and will not renew after the trial period.

    Thanks

    Bev

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