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Participant
Oct 12, 2025 4:31 PM UTC
Question

How to stop charge without loosing what paid until now?

Using Stock from some months, i have 120 credits, but in this period i do not use them. How to unsubscribe, witount losing the credit? i continue to pay for nothing.

Thanks

1 reply

Jill_C
Community Expert
Community Expert
Oct 12, 2025 4:34 PM UTC

All unused credits are surrendered when you cancel your subscription. There is no way to save those credits for later use. You'll have to license assets that you might need in the future to consume those credits before cancelling.

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Jill C., Forum Volunteer