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JoeCoolScreenName
JoeCoolScreenName
Participant
February 18, 2019
Answered

How to unlicense Adobe Stock image

  • February 18, 2019
  • 5 replies
  • 9286 views

I was scrolling through to find the right picture but accidentally clicked the license button instead of the preview button on #33277340 today... I couldn't find the answer to make it unlicensed but found many people have had the same experiences more than me. I really think a second level of confirmation with the license button is needed or it may need to be placed further from the other buttons.

Thanks,

Joe

      This topic has been closed for replies.
      Correct answer Sheena Kaul

      Hi Joe,

      I apologize for the troubles here.

      Thanks for the feedback; I'll make sure to Iet the product team know about this experience so that they can improve it.

      Also, as there is currently no option to unlicense an image, I've added a replacement to your account.

      Regards,

      Sheena

      5 replies

      R
      RallyNH
      Participant
      May 19, 2020

      I too also would love an unlicense option, I should have downloaded a preview first so it is my own fault but image 131150413 is blury and of no use.

      WendellaBee
      Adobe Employee
      WendellaBee
      Adobe Employee
      May 19, 2020

      Yes it is very blurry. I've granted you a replacement license. Please remove the file from any local drives or libraries.

      EBQ

      A
      AelishaC
      Participant
      April 10, 2020

      Hello, I was also hoping there would have been an unlicensing option.

      I have licensed a photo by mistake as well.

      This is the image 211031337. I will be more careful in the future.

      V
      Vani_100
      Participating Frequently
      May 4, 2020

      Hello AelishaC,

      I have verified that you have licensed asset id # 211031337 and have granted you 1 replacement license. Please delete asset and from any downloads or library at your end.

       

      Thanks !!!

       

      I
      ian.yourock
      Participant
      April 10, 2020

      Hi

      I have made a slightly different mistake... I do design work for two organisations and I have accidentally licenced three images to the wrong organisation. The images are #231969623 #306181490 and #321725275. I have accidentally licenced them from the All Digital AISBL account. I will delete and then licence from this account YouRock. Please let me know if it is possible to unlicence and recredit the All Digital account? |

      thanks

      Ian

      V
      Vani_100
      Participating Frequently
      May 4, 2020

      Hello, 

      I have verified that you have licensed asset id # 231969623 #306181490 and #321725275 and have granted you 3 replacement license. Please delete asset and from any downloads or library at your end.

       

      Thanks !!!!

       

      R
      raymoure
      Participant
      February 20, 2020

      I have the same problem i accidently zoomed in and it said i liscened it its the clouds picture on my account everything else went fine but I tried to unlisence the clouds one and it wont let me 

      V
      Vani_100
      Participating Frequently
      February 21, 2020

      Hello raymoure , 

      Can you share asset File id you have licensed accidently. 

      R
      raymoure
      Participant
      February 21, 2020

      #139936557

      Sheena Kaul
      Sheena KaulCorrect answer
      Legend
      February 19, 2019

      Hi Joe,

      I apologize for the troubles here.

      Thanks for the feedback; I'll make sure to Iet the product team know about this experience so that they can improve it.

      Also, as there is currently no option to unlicense an image, I've added a replacement to your account.

      Regards,

      Sheena

      G
      gilberta51943783
      Participant
      July 18, 2019

      I was scrolling through to find the right picture but accidentally clicked the license button instead of the preview button on #AdobeStock_98225302.aioday... I couldn't find the answer to make it unlicensed but found many people have had the same experiences more than me.

      Thanks,

      Gilbert

      Kanikas
      Kanikas
      Legend
      July 18, 2019

      Hi,

      As I understand you have licensed an image accidentally. I have added an image credit to your account for the same. Hope that helps!

      Thanks

      Kanika

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