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Question

I accidentally bought an image when I was trying to see what type of liscense it was...

Forum|Forum|4 years ago
August 3, 2021
1 reply
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Well, if you couldn't tell, I am new to this service.

I accidentally bought an image when I was trying to see what type of liscense it was!

I saw in some of the forums that you are willing to assign a credit to accounts that make this same mistake, is that still true?

This topic has been closed for replies.

Community Expert

Community Expert

Yes! Either wait for a nice Adobe emplee looking into this thread or contact support. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer