I was interested in an image to license and I clicked on the license to see how many credits it would be. But it ended up purchasing the image, and it was almost 300 credits. This is not the image I want. Is there any way to return it? As the design team's credit has gone down so much, it will mess with their ability to get photos.
File: #666442857
Please help!
Yes, you messed it up. As a general rule: do not click the licence button, if you do not want to license. All assets costing one credit will be licensed immediately. Assets costing more than one credit will ask for a confirmation. As you confirmed (!), you licensed the asset. As this is a premium asset, it did cost numerous credits.
To solve this issue, you need to find your plan administrator so that they contact Adobe via the admin console and negotiate the rollback.
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