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joang85367688
Participant
August 24, 2017
Answered

I accidentally licensed a video

  • August 24, 2017
  • 1 reply
  • 214 views

I accidentally buy a video licence (ID 13895937). I am waiting for a confirmation, but I have not downloaded it and I want a refund. How can I do that? Thank you.

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Joan,

    Videos are only purchased on demand and are not refundable.

    Also, you may refer to Legal subscription terms | Adobe for more details.

    For further assistance please contact our support team Support FAQ: How can I contact Adobe for support?

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    August 24, 2017

    Hi Joan,

    Videos are only purchased on demand and are not refundable.

    Also, you may refer to Legal subscription terms | Adobe for more details.

    For further assistance please contact our support team Support FAQ: How can I contact Adobe for support?

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita

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