I accidentally licensed a video
I accidentally buy a video licence (ID 13895937). I am waiting for a confirmation, but I have not downloaded it and I want a refund. How can I do that? Thank you.
I accidentally buy a video licence (ID 13895937). I am waiting for a confirmation, but I have not downloaded it and I want a refund. How can I do that? Thank you.
Hi Joan,
Videos are only purchased on demand and are not refundable.
Also, you may refer to Legal subscription terms | Adobe for more details.
For further assistance please contact our support team Support FAQ: How can I contact Adobe for support?
Feel free to update this thread in case of any additional query.
Regards,
Twarita
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.