I accidentally licensed a video

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I accidentally buy a video licence (ID 13895937). I am waiting for a confirmation, but I have not downloaded it and I want a refund. How can I do that? Thank you.

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twaritar3263062Correct answer

Participating Frequently

Hi Joan,

Videos are only purchased on demand and are not refundable.

Also, you may refer to Legal subscription terms | Adobe for more details.

For further assistance please contact our support team Support FAQ: How can I contact Adobe for support?

Feel free to update this thread in case of any additional query.

Regards,

Twarita