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booksmithstudio
booksmithstudio
Participant
June 5, 2019
Answered

I accidentally licensed an image I didn't want. Can I get a credit or unlicense it?

  • June 5, 2019
  • 1 reply
  • 444 views

My connection was interrupted while browsing Adobe Stock and several images and buttons didn't load. I clicked on one to view it in hopes the image preview would show, but must have accidentally clicked on the hidden license button. I really don't want this image (61457906) at all. Is it possible to get a credit applied to my account or unlicense the image? I've seen several similar discussions in the forum where credit was issued. Thank you!

    This topic has been closed for replies.
    Correct answer WendellaBee

    Hi N. S.,

    Closing the loop on your post. I can see that you were granted 2 replacement licenses on June 11th. Please let us know if you require additional assistance.

    EBQ

    1 reply

    WendellaBee
    Adobe Employee
    WendellaBeeCorrect answer
    Adobe Employee
    June 14, 2019

    Hi N. S.,

    Closing the loop on your post. I can see that you were granted 2 replacement licenses on June 11th. Please let us know if you require additional assistance.

    EBQ

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