Skip to main content
natashab36095386
natashab36095386
Participant
June 5, 2018
Answered

I accidentally licensed an image on the wrong account

  • June 5, 2018
  • 1 reply
  • 230 views

Hi,
on May 28 I accidentally licensed an image on my work account. Since the libraries stay the same I did not see the difference. I have already purchased the license on my personal account but would like the image and purchase removed from the work account since it is not work related.

The image # is:

#177797475

Thank You in advance.

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Natasha,

    I see you have an Adobe account under the same ID as with forums.

    Unfortunately, once the asset is licensed it cannot be removed, the license is permanent.

    You may also refer to Common Questions about plans, purchasing, and availability, Adobe Stock for more information.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    June 5, 2018

    Hi Natasha,

    I see you have an Adobe account under the same ID as with forums.

    Unfortunately, once the asset is licensed it cannot be removed, the license is permanent.

    You may also refer to Common Questions about plans, purchasing, and availability, Adobe Stock for more information.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices