I accidentally purchased stock and didn't use it

3 replies
19 views
Translate

I accidentally added on this feature and got charged 23.99 gbp for this WHEN I HAVEN'T USED A SINGLE THING. Is there anyway I can be refunded?

Jill_C

Community Expert

Go to your Creative Cloud account to cancel your subscription.

Translate

Jill C., Forum Volunteer

B

Benten11Author

Participant

Heya,

Thank you for your reply. I've canceled it. I've taken the free 7 day trial and this got added on accidentally. Before I could cancel it today, I got charged. I haven't used a single stock asset so I was wondering if I could get a refund. Cause now, i get no images for which i paid 23.99 gbp for

Translate

Jill_C

Community Expert

If you cancelled within the grace period, you’ll be refunded automatically.

Translate

Jill C., Forum Volunteer

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.