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Participant
Jul 19, 2026 6:41 PM UTC
Question

I accidentally purchased stock and didn't use it

I accidentally added on this feature and got charged 23.99 gbp for this WHEN I HAVEN'T USED A SINGLE THING. Is there anyway I can be refunded?

    3 replies

    Jill_C
    Community Expert
    Community Expert
    Jul 19, 2026 7:37 PM UTC

    Go to your Creative Cloud account to cancel your subscription.

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    Jill C., Forum Volunteer
    Benten11Author
    Participant
    Jul 19, 2026 8:02 PM UTC

    Heya, 

    Thank you for your reply. I've canceled it. I've taken the free 7 day trial and this got added on accidentally. Before I could cancel it today, I got charged. I haven't used a single stock asset so I was wondering if I could get a refund. Cause now, i get no images for which i paid 23.99 gbp for

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    Jill_C
    Community Expert
    Community Expert
    Jul 19, 2026 9:03 PM UTC

    If you cancelled within the grace period, you’ll be refunded automatically.

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    Jill C., Forum Volunteer