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Participant
November 10, 2022
Answered

I accidently licensed photos

  • November 10, 2022
  • 2 replies
  • 264 views

Hello. 

While browsing on my phone, I accidently licensed 2 photos

#58301142

#93001471

I don't want or need them. I was just trying to view them and it automatically licensed when I touched one of the photos. The other just licensed when I was scrolling through and I guess hit the wrong spot on the picture?? Can I please return this. I don't need them. 

 

Thank you for your help!

This topic has been closed for replies.
Correct answer Vani_100

Hello Kayla27071595tx37, 

I have verified that you have licensed above 2 asset ID's and have granted you 2 replacement credit. Please delete asset from any downloads or library at your end.

Hope this help !!!

2 replies

Vani_100Correct answer
Participating Frequently
November 18, 2022

Hello Kayla27071595tx37, 

I have verified that you have licensed above 2 asset ID's and have granted you 2 replacement credit. Please delete asset from any downloads or library at your end.

Hope this help !!!

Abambo
Community Expert
Community Expert
November 11, 2022

I think, you should avoid browsing on your phone, if the screen is to small. It never happened to me to licence by error like that. This said, I think that @Vani_100 can help here out.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
November 18, 2022

it was my first time using it. How was I to know it was sensitive? And not being able to use it on my phone shouldn't be a solution. I should be able to. They shouldn't make a little bump on a thumb nail the way to license. I only wanted to VIEW the image larger. Licensing should be on the next page. But thanks