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garryr83471512
Participating Frequently
September 30, 2023
解決済み

I am from the UK but am apparently using the USA version of Adobe Stock. How do I change this??

  • September 30, 2023
  • 返信数 1.
  • 595 ビュー

I am from the UK but am apparently using the USA version of Adobe Stock. How do I change this??

このトピックへの返信は締め切られました。
解決に役立った回答 Liza5C0C
HI, It hasn’t been straightforward but I THINK I have managed it...I just haven’t actually seen either the UK or USA emblems anywhere to clarify it???
But thanks again for your help

Garry


Sent from Mail<> for Windows

Hello @garryr83471512, could you please try clearing cache/browser history and go to https://stock.adobe.com/uk? 

返信数 1

kglad
Community Expert
Community Expert
September 30, 2023

you can start with the following info to see if it helps, but just in case, i'm moving your message to the stock forum because there might be something specific about stock.

 

The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

 

change your country on adobe.com, https://www.adobe.com/international/selector/

 

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

 

change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

 

change currency - https://forums.adobe.com/thread/1999694

 

change store - http://www.adobe.com/store_selector/storeselector.html

 

change adobe.com website language - https://forums.adobe.com/thread/1999693

 

change age - https://helpx.adobe.com/nz/creative-cloud/kb/you-eligible-cc.html

 

<moved from account, payment & plan>

garryr83471512
Participating Frequently
September 30, 2023

Thanks for your help kglad. I will let you know if any of it works !

kglad
Community Expert
Community Expert
September 30, 2023

please do.  i was hoping your would only need to change the country on adobe.com and/or the country associated with your adobe id.