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Participant
September 12, 2026
Answered

I am getting billed monthly for two charges. They are $21.99 and $4.99. I do not know what these are for. Send me what I need please.

  • September 12, 2026
  • 3 replies
  • 25 views

Since I do not know what these payments are I need a confirmation showing that I approved these debits from my credit card.  My other option is to just stop any payment.  

    Correct answer Nancy OShea

    Stock buyers can’t help with customer account & billing matters. This topic belongs in Account, Payment & Plans.

     

    The breakdown is in your Adobe Account.

    Log-in below:

    https://account.adobe.com/plans

    Click on Manage Plan for more options.

     

    Keep in mind that Google Play & Apple iStore orders are handled separately.

    If you ordered a mobile app, you’ll need to contact those vendors directly.

     

    Hope that helps.

     

    3 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    September 13, 2026

    Stock buyers can’t help with customer account & billing matters. This topic belongs in Account, Payment & Plans.

     

    The breakdown is in your Adobe Account.

    Log-in below:

    https://account.adobe.com/plans

    Click on Manage Plan for more options.

     

    Keep in mind that Google Play & Apple iStore orders are handled separately.

    If you ordered a mobile app, you’ll need to contact those vendors directly.

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert
    yamato713108855
    Community Expert
    Community Expert
    September 13, 2026

    If you have an unrecognized charge, please contact customer support to verify it.
    The community cannot access or verify personal information.

    Participant
    September 12, 2026

    See my question.