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Participant
Sep 12, 2026 4:03 PM UTC
Answered

I am getting billed monthly for two charges. They are $21.99 and $4.99. I do not know what these are for. Send me what I need please.

Since I do not know what these payments are I need a confirmation showing that I approved these debits from my credit card.  My other option is to just stop any payment.  

    Nancy OShea
    Nancy OSheaCorrect answer
    Community Expert
    Sep 13, 2026 1:32 AM UTC

    Stock buyers can’t help with customer account & billing matters. This topic belongs in Account, Payment & Plans.

     

    The breakdown is in your Adobe Account.

    Log-in below:

    https://account.adobe.com/plans

    Click on Manage Plan for more options.

     

    Keep in mind that Google Play & Apple iStore orders are handled separately.

    If you ordered a mobile app, you’ll need to contact those vendors directly.

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert

    3 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    Sep 13, 2026 1:32 AM UTC

    Stock buyers can’t help with customer account & billing matters. This topic belongs in Account, Payment & Plans.

     

    The breakdown is in your Adobe Account.

    Log-in below:

    https://account.adobe.com/plans

    Click on Manage Plan for more options.

     

    Keep in mind that Google Play & Apple iStore orders are handled separately.

    If you ordered a mobile app, you’ll need to contact those vendors directly.

     

    Hope that helps.

     

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    Nancy O'Shea— Product User & Community Expert
    yamato713108855
    Community Expert
    Community Expert
    Sep 13, 2026 12:38 AM UTC

    If you have an unrecognized charge, please contact customer support to verify it.
    The community cannot access or verify personal information.

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    Tamu&1972Author
    Participant
    Sep 12, 2026 4:06 PM UTC

    See my question.

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