I Bought credits plan, but can't licensed any?

Forum|Forum|1 year ago
August 31, 2024
1 reply
492 views

So, I'm new to this adobe stock because someone asked me to. I bought credit plans of 5 photos and the plans purchase was successfull.

But, I can't licensed any photo. What's wrong with my account? Can someone point what's wrong with this issue?

Thanks!

Licensing

This topic has been closed for replies.

Correct answer Abambo

Indonesia is a restricted country. You should switch to your region, before searching the database. You will get shown only assets that can be licensed in your region.

Abambo

Community Expert

Hi @melah65504934,

Sorry for that. Did you sign out and in again?

What asset do you want to licence, and what is the message you get?

In what region are you?

ABAMBO | Hard- and Software Engineer | Photographer

M

melah65504934Author

Participating Frequently

Hi! Thank you for responding.
I did try to sign in & out several times and till yesterday it still no luck. I'm in Indonesia.
I want to license some Singaporean photos. One of them is this:
https://stock.adobe.com/sg/images/clear-view-of-skyline-of-high-rise-public-housing-on-bright-sunny-day-with-lush-green-public-greenery-in-foreground-beautiful-day-with-blue-sky-and-clouds-singapore/368720979

M

melah65504934Author

Participating Frequently

Oh! The message I got was: This asset cannot be licensed.
I tried other photos, and got same message.

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