Skip to main content
W
Wolfering High
Participant
April 23, 2018
解決済み

I can't buy the 5-credits package. There's always an error.

  • April 23, 2018
  • 返信数 1.
  • 310 ビュー

What's wrong? Why can't I buy? Am I too shy?

    このトピックへの返信は締め切られました。
    解決に役立った回答 Beverley Gray

    Hi there

    It looks like the orders have failed as the credit card details on file have expired.

    If you sign into your Adobe account then go to Plans & Products and update the credit card details for Stock - On Demand.  Please wait a few minutes then try to place your order again.

    Let me know if that works.

    Thanks

    Bev

    返信数 1

    Beverley Gray
    Community Manager
    Beverley GrayCommunity Manager解決！
    Community Manager
    April 23, 2018

    Hi there

    It looks like the orders have failed as the credit card details on file have expired.

    If you sign into your Adobe account then go to Plans & Products and update the credit card details for Stock - On Demand.  Please wait a few minutes then try to place your order again.

    Let me know if that works.

    Thanks

    Bev

    W
    Wolfering High作成者
    Participant
    April 23, 2018

    Thank you! :-) That's it!

    Beverley Gray
    Community Manager
    Beverley GrayCommunity Manager
    Community Manager
    April 23, 2018

    Great - thanks for confirming!

    Regards

    Bev

    契約条件Accessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices