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February 10, 2023
Answered

I can't cancel my Adobe Stock and it keeps charging me

  • February 10, 2023
  • 1 reply
  • 353 views

Help - I can't cancel my Adobe Stock and it keeps charging me

This topic has been closed for replies.
Correct answer Abambo

Why can't you cancel? And yes, subscriptions continue until cancelled. 

 

Self cancel your subscription: https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

 

If that does not work, contact Adobe customer support: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
February 10, 2023

Why can't you cancel? And yes, subscriptions continue until cancelled. 

 

Self cancel your subscription: https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

 

If that does not work, contact Adobe customer support: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer