I can’t Cancel my plan

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Hi, can someone help me? I don't know why I received a bill for $35.99, since I didn't use anything. And now I can't cancel my plan in Adobe Stock

Account management

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Jill_CCorrect answer

Community Expert

If you have subscribed to Adobe Stock, there is a monthly recurring subscription fee, regardless of whether you actually used the service during the month. Did you follow the instructions on this page:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Jill C., Forum Volunteer

Jill_C

Correct answer

Community Expert

If you have subscribed to Adobe Stock, there is a monthly recurring subscription fee, regardless of whether you actually used the service during the month. Did you follow the instructions on this page:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

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Jill C., Forum Volunteer

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Other29761299etavAuthor

Participant

But if I forgot cancel free trial plan, how I can cancel plan now? It's only been a couple of days since the free subscription ended and I haven't even used anything

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Jill_C

Community Expert

I think there may be a brief grace period after the trial ends, and you might be able to convince Adobe to let you cancel it without penalty. Review this page and use the contact us link at the bottom of the page:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel

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Jill C., Forum Volunteer

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