I can't end my free trial.

I have been trying to end my

Annual plan, paid monthly

but when I access How to cancel your Adobe Creative Cloud plan or membership I cannot find the "End Membership" button. Instead, there is a message of "You’ll be able to manage your plan shortly."

How can I fix that? I want to end this trial before I get charged next month.

This topic has been closed for replies.

Correct answer Sheena Kaul

Hi Vitoria,

I understand that you're unable cancel the Adobe Stock subscription from within your account page.

I'd request you to Contact Customer Care for the cancellation and refund requests.

Let me know if you're unable to reach them.

Regards,

Sheena

R

Participant

Dear Adobe,

I too need to cancel my free trial before I get charged for something I do not really need. Please help. My email address is.

Edited by Moderator to remove email address.

Community Expert

You should read the answer marked as correct: Re: I can't end my free trial.

Please do not publish your e-mails here for your own protection.

ABAMBO | Hard- and Software Engineer | Photographer

Sheena KaulCorrect answer