Skip to main content
MCF
Participant
May 31, 2026
Question

I can’t log into my account using my google account, and I need to cancel my trial subscription. It says googled terms and conditions stop me logging in. Please cancel my subscription.

  • May 31, 2026
  • 1 reply
  • 4 views

I sign up for the free trial. Once I sins that I was unable to sign back into my adobe account. Because of that I can’t cancel my free trial. I do not want to be charged for a product I don’t want. 

    1 reply

    Jill_C
    Community Expert
    Community Expert
    June 1, 2026

    You can’t cancel here. Contact Adobe Support as indicated on this page. You might be able to use the Chat box in the lower right corner to do that.
    Contact Adobe support

     

    Jill C., Forum Volunteer