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michaelf53077699
Participant
Jun 14, 2018 12:59 AM UTC
Answered

i can't seem to cancel my Adobe Stock subscription or contact anyone to help me with this

I have no option in my account to end the subscription and the chat seems constantly closed, help please

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Beverley Gray
Beverley GrayCorrect answer
Inspiring
Jun 14, 2018 6:41 AM UTC

Hi Michael

There are no subscriptions associated with the Adobe ID you used to post on the forum.  Please sign out from your Adobe account and sign in using the Adobe ID (email address) used when you purchased the subscription.

Kind regards

Bev

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2 replies

Beverley Gray
Beverley GrayCorrect answer
Inspiring
Jun 14, 2018 6:41 AM UTC

Hi Michael

There are no subscriptions associated with the Adobe ID you used to post on the forum.  Please sign out from your Adobe account and sign in using the Adobe ID (email address) used when you purchased the subscription.

Kind regards

Bev

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John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
Jun 14, 2018 4:23 AM UTC

This is a public forum, not Adobe support... other users can't help

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

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