I can't seem to sign up for Stock plan.

Question

I asked that I get stock photos added to my plan at work and they decided to switch from individual plan to a larger team license. They have been trying to add stock for me, but have been unsuccessful. I thought I had it once, but then received the message "Your request for Adobe Stock – 10 assets a month could not be fulfilled" The Adobe person assigned to us is not getting back to us. It's been at least 3 weeks now. I have a screen shot attached of the email. 
 
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pixelpopworkshop · Accepted Answer

I went to change profile in the right tab and now it works. It's weird though, since I quit out of Creative Cloud and chose the correct profile to begin with...

Abambo · Answer

You need to contact your administrator of your plan for this. If you are the administrator, use the admin console and contact Adobe customer care: https://adminconsole.adobe.com/support.

As a side note: a 10 credits per month is probably not “a larger team licence”.

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