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Participant
March 6, 2023
해결됨

I can't start my 30 days trial of adobe stock

  • March 6, 2023
  • 2 답변들
  • 396 조회

Hello,

 

I have an issue, I can't start my 30 days trial of adobe stock as it says there is some sort of problem with a system. I don't know if its something related to Adobe Stock in general or my specific account.  I tried on safari nd google chrome and it doesnt work.

 

Would appreciate an answer.

 

[Moderator moved the thread to the correct forum]

이 주제는 답변이 닫혔습니다.
최고의 답변: Abambo

I would contact Adobe customer care for this. They can help. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Kindly note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)



Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.


If in doubt, ask the forum.

2 답변

Participant
October 9, 2023

Hello dear adobe stock team I can't start my 30 days trial of adobe stock please fix this

Jill_C
Community Expert
Community Expert
October 9, 2023

Did you read the response from @Abambo above? I'm sure that his advice is still valid.

Jill C., Forum Volunteer
Abambo
Community Expert
AbamboCommunity Expert답변
Community Expert
March 6, 2023

I would contact Adobe customer care for this. They can help. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Kindly note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)



Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.


If in doubt, ask the forum.

ABAMBO | Hard- and Software Engineer | Photographer