Skip to main content
Participant
November 30, 2018
Answered

I cancelled my Adobe Stock subscription, but haven't receive my refund yet.

  • November 30, 2018
  • 1 reply
  • 258 views

Hi Adobe support team,

I have cancelled my 'Adobe Stock – 10 assets a month' subcription on the first day  of my bill i.e., on Nov 24,2018. But I have not got my refund yet.

My Order Number: 5026195500.

Invoice Number: IEN2018024319916.

Please let me know whether I will get refund or not?

Regards,

Ural GULER

    This topic has been closed for replies.
    Correct answer uralguler

    Hi,

    I reach the support from chat and they answered me as written below;

    Neha: Yes,I will issue the refund and it will be credited back in next 3 to 5 business days,

    Thank you very much.

    1 reply

    twaritar3263062
    Community Manager
    Community Manager
    November 30, 2018

    Hi Ural,

    Sorry to hear that.

    The Adobe Stock subscription has already been cancelled.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    uralgulerAuthorCorrect answer
    Participant
    November 30, 2018

    Hi,

    I reach the support from chat and they answered me as written below;

    Neha: Yes,I will issue the refund and it will be credited back in next 3 to 5 business days,

    Thank you very much.