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bonniel31470457
Participant
Oct 30, 2018 1:15 PM UTC
Answered

i cannot cancel my adobe free sock trial

i cannot cancel my adobe free stock trials

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    Beverley Gray
    Beverley GrayCorrect answer
    Inspiring
    Nov 5, 2018 11:42 AM UTC

    Hi Beverley,

    I would live to cancel my free stock trial cancel please as I can't find the cancel button anywhere in my account. Its [removed personal information]

    Please also advise if my husband's account [removed personal information] has any stock image subscription or not as I can't find any info in his account either. If so, please cancel his subscription as well.

    Thanks

    Lan


    Hi Lan

    You should be able to cancel your subscription now. Please ensure you are signed in with your Adobe ID - see Cancel your Adobe Stock membership

    The Stock subscription under your husband's account has already been cancelled.

    Kind regards

    Beverley

    View reply

    5 replies

    Beverley Gray
    Beverley Gray
    Inspiring
    Oct 30, 2018 2:26 PM UTC

    Hi there

    Your subscription has been cancelled.

    Kind regards

    Bev

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    Kelly Perazzolo
    Kelly Perazzolo
    Participant
    Oct 30, 2018 9:09 PM UTC

    Hi Bev,

    I'm in the same boat however my trial ended on October 23. There is no "cancel plan" option available under my Adobe Stock plan.

    Just to confirm, I would like to cancel it.

    Thanks and Regards

    Kelly

    Translate
    Beverley Gray
    Beverley Gray
    Inspiring
    Oct 31, 2018 2:14 PM UTC

    Hi Kelly

    It looks like the renewal payment is pending, which is why you don't see the option to cancel. 

    It's now cancelled.

    Thanks

    Bev

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