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charlotteb97956175
Participant
October 1, 2017
Answered

I cannot cancel my Adobe Stock subscription

  • October 1, 2017
  • 1 reply
  • 251 views

I have tried to cancel my Adobe stock subscription via my online account, that hasn't worked and I got cut off and directed here when I asked an Adobe agent. Please may someone help.

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Charlotte,

    I just checked your account details and it seems that your Adobe Stock subscription has been suspended and that is why you are unable to cancel your subscription within your Adobe account management page.

    Please see Support FAQ: How can I contact Adobe for support? for further assistance.

    In case you are unable to reach support through the above-mentioned link see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    October 2, 2017

    Hi Charlotte,

    I just checked your account details and it seems that your Adobe Stock subscription has been suspended and that is why you are unable to cancel your subscription within your Adobe account management page.

    Please see Support FAQ: How can I contact Adobe for support? for further assistance.

    In case you are unable to reach support through the above-mentioned link see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita