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Known Participant
February 23, 2025
Answered

I cannot find some accounts or images in some accounts.

In some accounts, I can see and download AI-generated images, but in some accounts I cannot find either the image or the account itself. What is the solution to this?

Sample:

 

image code: 605345474

 

image link: https://stock.adobe.com/tr/images/knolling/605345474


 

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Abambo
AbamboCorrect answer
Community Expert
February 26, 2025

So how am I supposed to handle this?


quote

So how am I supposed to handle this?


By @�MER_??REL?1086

If you are located in Turkey and you want to license an asset, you need to license what is offered to you. If you do not see the asset, you cannot license the asset. If you change your country to see the asset, as soon as you want to licence, you will get an error.

ABAMBO | Hard- and Software Engineer | Photographer

12 replies

Jill_C
Community Expert
Community Expert
February 23, 2025

Is this your portfolio ?

Mr.Maclroy photos, images, assets | Adobe Stock

 

It appears that you are located in Turkey, one of the countries for which Adobe requires additional vetting before being able to display your images in Turkey. However, they are available for licensing in most other countries where Adobe does business.

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Jill C., Forum Volunteer
Known Participant
February 24, 2025

Yeah, that's the right portfolio. So how can I solve this. It appears in another account in Turkey. But not in the other one?

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Jill_C
Community Expert
Community Expert
February 24, 2025

Why do you have the same content in multiple accounts?

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Jill C., Forum Volunteer
daniellei4510
Community Expert
Community Expert
February 23, 2025

Remove the tr from the link.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
Participant
February 23, 2025

I've tried. I've even changed the country down below. It's redirecting me to a 404 page.

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Known Participant
February 23, 2025

by the way i can't see this link 🙂

 

 

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