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January 17, 2018
Answered

I dont know

  • January 17, 2018
  • 2 replies
  • 298 views

I paid for a thing I don't remember what it was but I canceled it and I can't get refund but I never used it I was wondering how I could get a refund, I mean it's 30 bucks but still I never used it so it triggers me a little. ( i think it was adobe stock )

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Moving to Adobe Stock

    Hi Will,

    I have checked your account and see that you had subscribed to Adobe Stock subscription plan which has been cancelled but because you had not used any licenses or services of that plan, as an exception I would be processing the refund request for you.

    The amount would reflect in your account in 5-7 business days.

    Appreciate your patience.

    Regards,

    Sheena

    2 replies

    January 31, 2018

    Thank you

    Sheena Kaul
    Legend
    January 31, 2018

    You are welcome!

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    January 31, 2018

    Moving to Adobe Stock

    Hi Will,

    I have checked your account and see that you had subscribed to Adobe Stock subscription plan which has been cancelled but because you had not used any licenses or services of that plan, as an exception I would be processing the refund request for you.

    The amount would reflect in your account in 5-7 business days.

    Appreciate your patience.

    Regards,

    Sheena