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Anonymous
Jan 17, 2018 7:54 PM UTC
Answered

I dont know

I paid for a thing I don't remember what it was but I canceled it and I can't get refund but I never used it I was wondering how I could get a refund, I mean it's 30 bucks but still I never used it so it triggers me a little. ( i think it was adobe stock )

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    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Jan 31, 2018 9:28 AM UTC

    Moving to Adobe Stock​

    Hi Will,

    I have checked your account and see that you had subscribed to Adobe Stock subscription plan which has been cancelled but because you had not used any licenses or services of that plan, as an exception I would be processing the refund request for you.

    The amount would reflect in your account in 5-7 business days.

    Appreciate your patience.

    Regards,

    Sheena

    View reply

    3 replies

    Anonymous
    Jan 31, 2018 4:35 PM UTC

    Thank you

    Translate
    Sheena Kaul
    Sheena Kaul
    Legend
    Jan 31, 2018 5:07 PM UTC

    You are welcome!

    Translate
    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Jan 31, 2018 9:28 AM UTC

    Moving to Adobe Stock​

    Hi Will,

    I have checked your account and see that you had subscribed to Adobe Stock subscription plan which has been cancelled but because you had not used any licenses or services of that plan, as an exception I would be processing the refund request for you.

    The amount would reflect in your account in 5-7 business days.

    Appreciate your patience.

    Regards,

    Sheena

    Translate
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