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Participant
January 20, 2023
Answered

I downloaded image #200242551 by accident

  • January 20, 2023
  • 3 replies
  • 271 views

I downloaded image #200242551 by accident.  How do I undo?

Thank you

Carol LeBaron

This topic has been closed for replies.
Correct answer Vani_100

Hello Carol27481757ewbs, 

I have verified that you have licensed asset #200242551 and have granted you a replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!!

3 replies

Vani_100Correct answer
Participating Frequently
January 24, 2023

Hello Carol27481757ewbs, 

I have verified that you have licensed asset #200242551 and have granted you a replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!!

Participant
January 20, 2023

I deleted the image I downloaded.  I dont save those to adobe library to my knowledge because i have not figured out how to use the cloud.  Do you have a way of making sure I properly deleted it? Thank you

 

Abambo
Community Expert
Community Expert
January 24, 2023

You may contact Adobe customer care for this and also for the raplacement credit, if @Vani_100 did miss this one.

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
January 20, 2023

You can't undo. You can delete the asset and @Vani_100 may join and credit you back the lost credit.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
January 20, 2023

I am deleting it right now!!! Thank you! It is ugly! I appreciate the help and service.