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Participant
October 22, 2022
Question

I got adobe stock credits For free

  • October 22, 2022
  • 2 replies
  • 148 views

I signed up for adobe stock account. When I entered Credit card as a payment method and tried to buy credits with empty card. It just gave me credits for free? Is this a bug? Can I keep the credits?

This topic has been closed for replies.

2 replies

WendellaBee
Adobe Employee
Adobe Employee
October 24, 2022

The Adobe Stock site doesn't accept direct debit as payment. Some charge is being created and paid or the account would be suspended. I don't see any account under the Adobe ID you are using here on the forums. If you message me privately with your account's Adobe ID I can look into this.

 

If you would like to cancel this subscription you can do so by logging into https://account.adobe.com with Adobe ID associated with your subscription.

Participant
October 24, 2022

I sent you the adobe id in private. Kindly Check please

Abambo
Community Expert
Community Expert
October 22, 2022

I doubt that credits are for free, and I have no idea what you mean by "empty" card. I would doubt that the credits will stay, if you fooled the payment system. 

 

I'm sure @WendellaBee will look into this issue as soon as she returns from her week end!

ABAMBO | Hard- and Software Engineer | Photographer
Participant
October 23, 2022

By Empty Card, I mean I used a Virtual debit card that had no money. Can I keep those Credits?

Participant
October 23, 2022

I used some credits but they are still there. Can I keep them?