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Participant
October 22, 2022
Question

I got adobe stock credits For free

  • October 22, 2022
  • 2 replies
  • 156 views

I signed up for adobe stock account. When I entered Credit card as a payment method and tried to buy credits with empty card. It just gave me credits for free? Is this a bug? Can I keep the credits?

This topic has been closed for replies.

2 replies

WendellaBee
Inspiring
October 24, 2022

The Adobe Stock site doesn't accept direct debit as payment. Some charge is being created and paid or the account would be suspended. I don't see any account under the Adobe ID you are using here on the forums. If you message me privately with your account's Adobe ID I can look into this.

 

If you would like to cancel this subscription you can do so by logging into https://account.adobe.com with Adobe ID associated with your subscription.

Participant
October 24, 2022

I sent you the adobe id in private. Kindly Check please

Abambo
Community Expert
Community Expert
October 22, 2022

I doubt that credits are for free, and I have no idea what you mean by "empty" card. I would doubt that the credits will stay, if you fooled the payment system. 

 

I'm sure @WendellaBee will look into this issue as soon as she returns from her week end!

ABAMBO | Hard- and Software Engineer | Photographer
Participant
October 23, 2022

By Empty Card, I mean I used a Virtual debit card that had no money. Can I keep those Credits?

Participant
October 23, 2022

I used some credits but they are still there. Can I keep them?