Skip to main content
anne-marief68202520
Participant
April 27, 2018
Answered

I haven't received my refund

I have an email confirming the cancelation of my account on February 7th.  I was still charged on the 8th and that's why I called to get my refund.  I was told I would receive my refund and I still have yet to receive it.  This has taken way too long.  Can I please get the refund I was told I would get.

Thank you!

Anne-Marie

    This topic is closed to new replies. Start a new post to keep the conversation going.
    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    April 30, 2018

    Anne,

    We have initiated your refund which will be reflected in your account within the next 5-7 business days.

    I apologize for the inconvenience again.

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    View reply

    6 replies

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    April 30, 2018

    Anne,

    We have initiated your refund which will be reflected in your account within the next 5-7 business days.

    I apologize for the inconvenience again.

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    Translate
    anne-marief68202520Author
    Participant
    May 4, 2018

    Thank you,  I received my refund today.

    Translate
    twaritar3263062
    twaritar3263062
    Participating Frequently
    May 4, 2018

    You are welcome!

    Translate
      twaritar3263062
      twaritar3263062
      Participating Frequently
      April 27, 2018

      Hi Anne,

      Sorry for the inconvenience caused to you. I am getting this checked by the concerned team and will update you once I hear from them.

      Regards

      Twarita

      Translate
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices