Skip to main content
W
wesbrilhante39
Participant
November 3, 2018
Answered

I licensed a image by mistake , can you guys remove the last one?

  • November 3, 2018
  • 1 reply
  • 501 views

I licensed a image by mistake , can you guys remove the last one?

I use a Wacom tablet and sometimes I happen to double click on things by mistake since I'm still mastering how to use the pen...I would really apreciate if you guys could remove the last set of images named ' branding ' its a set of black and white stuff if not I understand, thanks !

    This topic has been closed for replies.
    Correct answer Beverley Gray

    Hi there

    We don't have the option to remove an image once it's been licensed, but I've added a license to your account to replace the one used in error.

    Thanks

    Bev

    1 reply

    Beverley Gray
    Community Manager
    Beverley GrayCommunity ManagerCorrect answer
    Community Manager
    November 6, 2018

    Hi there

    We don't have the option to remove an image once it's been licensed, but I've added a license to your account to replace the one used in error.

    Thanks

    Bev

    Existencel0st
    Existencel0st
    Participating Frequently
    October 7, 2020

    I licensed a template by mistake. I clicked on the license button as I thought I was going to get more information on how many credits the template was and is licensed the file. FILE #:  322804129.

     

    Can you remove this file and issue me a credit. I really wish that adobe would supply their users with confirmation windows with a little detail about the license.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices