i purchased a credit pack to have 25 images. i have 6 images in my library now but all my recent ser

Forum|Forum|2 years ago
October 10, 2023
2 replies
157 views

i purchased a credit pack to have 25 images. i have 6 images in my library now but all my recent searches are eaither "Free for trial" or "Purches" option. Can any one help how to solvee it?

Licensing Regret

This topic has been closed for replies.

Correct answer Liza5C0C

Hello @Raheleh32817023r9me, thanks for reaching out.

I reviewed your account and it appears that 16 - Credit Pack was purchased on 09/20/23. You used up 4 credits to license 4 standard images, and 12 credits to license a premium image. This expains why you have run out of credits.

L

Liza5C0CCorrect answer

Participating Frequently

Hello @Raheleh32817023r9me, thanks for reaching out.

I reviewed your account and it appears that 16 - Credit Pack was purchased on 09/20/23. You used up 4 credits to license 4 standard images, and 12 credits to license a premium image. This expains why you have run out of credits.