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Sharon_Dean5825
Participant
June 22, 2026

I purchased image AdobeStock_2013091340.svg and downloaded is as an SVG. It is a raster image and I'd like my credits refunded. I can't use a raster image for my project.

  • June 22, 2026
  • 3 replies
  • 35 views

Image AdobeStock_2013091340.svg is raster, not vector. I’d like my credit refunded and for you to please check the other images in this series to guarantee they aren’t raster as well.

 

    3 replies

    Community Manager
    June 23, 2026

    Hello ​@Sharon_Dean5825, I've sent the details of your report to be reviewed internally. Thank you for the report and sorry for the problem with the asset.

    Sehan Creations
    Known Participant
    June 23, 2026

    Yes, they are all "Fake Vectors". And he didn’t even include the "AI" label on any of those assets.

    Nancy OShea
    Community Expert
    Community Expert
    June 23, 2026

    @Contributor1

    Can you take a look at this?

     

    @Sharon_Dean5825,

    Sorry for your frustration. You can reach out to Adobe Customer Care by online chat to request a credit refund.

    https://account.adobe.com/

    Click the chat icon and ask for an AGENT.

     

    Failing that, you can reach out to Adobe Care team on Twitter/X or Instagram:

    https://x.com/AdobeCare

    https://www.instagram.com/adobecustomercare/

     

    Nancy O'Shea— Product User & Community Expert