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yekyeongs10708492
yekyeongs10708492
Participant
November 19, 2017
Answered

I really want cancel! But I can't.

  • November 19, 2017
  • 1 reply
  • 315 views

Hello.

I have the same problem as all th others guys: I can't cancel my stock subscription.

Where is cancel button??

Could you please do it me ? Thanks !

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Yekyeong,

    I have already checked your account details with the Adobe ID mentioned by you and I can only see an Acrobat Pro DC subscription. Could you please let us know if you have any other Adobe ID  (in a private message) under which you have a Stock subscription.

    Regards

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062
    Participating Frequently
    November 19, 2017

    Hi Yekyeong,

    I have checked your account details and cannot find a Stock subscription under the Adobe ID you have been using to post in forums.

    Please let us know if you have any other Adobe ID?

    You may also contact our support team Contact Customer Care for further assistance.

    In case you are unable to reach support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    yekyeongs10708492
    yekyeongs10708492Author
    Participant
    November 20, 2017

    Thank you so much.

    It is

    <Removed by moderator>

    Please chech it.

    Best,

    Yekyeong

    2017. 11. 19. 오후 4:42에 "twaritar3263062" <forums_noreply@adobe.com>님이 작성:

    I really want cancel! But I can't. created by twaritar3263062

    <https://forums.adobe.com/people/twaritar3263062> in Adobe Stock - View

    the full discussion <https://forums.adobe.com/message/9981523#9981523>

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    November 20, 2017

    Hi Yekyeong,

    I have already checked your account details with the Adobe ID mentioned by you and I can only see an Acrobat Pro DC subscription. Could you please let us know if you have any other Adobe ID  (in a private message) under which you have a Stock subscription.

    Regards

    Twarita

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