I've cancelled my plan, but my credit card was charged!

Hi,

i activated the free month trial for the 10 image plan

After some days i've cancelled the plan

But i've seen that my credit card was charged

What's the problem?

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AbamboCorrect answer

Community Expert

Look into your account to see if the plan is still active! You also should have gotten a notification by e-mail when you cancelled the plan.

You may Contact Customer Care for additional answers and insight of your account from the Adobe point of view.

ABAMBO | Hard- and Software Engineer | Photographer

Correct answer

Community Expert

Look into your account to see if the plan is still active! You also should have gotten a notification by e-mail when you cancelled the plan.

You may Contact Customer Care for additional answers and insight of your account from the Adobe point of view.

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ABAMBO | Hard- and Software Engineer | Photographer

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