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Participant
December 16, 2022
Answered

I want my money back now!!!

  • December 16, 2022
  • 2 replies
  • 249 views

I forgot that I subscribed with you Adobe!!, and you took my money, I added it for a specific thing, not for you, you asked me first, I want my money back now!!!!!!!, I am not rich to something like this happen to me.

and because of your cheap UX design, cancelation is very hard!!!

 

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Correct answer Jill_C

You FORGOT that you subscribed and now you're mad at Adobe for billing you for a subscription that you actually subscribed to???? 

Here are the instructions for cancelling your subscription:

https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

2 replies

Abambo
Community Expert
Community Expert
December 16, 2022

Go to https://account.adobe.com/plans and click “Manage Plan”. You can cancel there.

If you have problems to self cancel, contact Adobe customer service. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

 

 

 

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
December 16, 2022

You FORGOT that you subscribed and now you're mad at Adobe for billing you for a subscription that you actually subscribed to???? 

Here are the instructions for cancelling your subscription:

https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

Jill C., Forum Volunteer