I want to cancel my payment

Forum|Forum|8 months ago
May 30, 2025
2 replies
666 views

Hello im no more using adobe accounts and all my payment plans were deleted but it still charging me with 35$ and taking my money from my credit card i even deleted my accounts because of this but it didnt fix help me i want my money back IT HAPPENED 2 TIMES

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Abambo

Community Expert

Can you delete an account with an active plan attached? I doubt that. You will need to cancel your plan. Without cancellation, you will be charged every month. That's normal.

ABAMBO | Hard- and Software Engineer | Photographer

M

mirian_3871Author

Participating Frequently

Before i deleted my account i already canceled my subscription

Abambo

Community Expert

So, you have proof of that, as Adobe sends you a cancellation confirmation by e-mail. With that confirmation at hand, contact Adobe customer service and check what they are saying.

ABAMBO | Hard- and Software Engineer | Photographer

Jill_C

Community Expert

Simply deleting your accounts does not cancel your subscriptions.

Log on to you Creative Cloud account here Home | Adobe and manage your plans.

Jill C., Forum Volunteer

M

mirian_3871Author

Participating Frequently

Before i deleted my account i already canceled my subscription im smart enough buddy

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