I want to cancel subscription Adobe Stock

Question

I want to cancel subscription Adobe Stock, but I can't log in my Adode ID, because accounts.adobe.com is unavailable. I used different browsers, different platforms, different computers from tablet to desktop, cleaned cookies - nothing worked!!!!!!

I tried to cancel my subscription yesterday, lost a lot of time - but I couldn't enter to my ID.

Please, cancel my subscription since June 27!!!!

I am very disappointed with this attitude and do not want to renew my subscription, do not want to pay for July and beyond.

I hope you will help me to solve this problem.

twaritar3263062 · Accepted Answer

Hi Piotr,If you download the assets prior to cancelling the Adobe Stock subscription, you don't lose the remaining assets because the downloaded assets always remain in your license history.Also, if you cancel your Stock subscription, the remaining assets in your account remains valid until the last billing date after which they expire. So make sure you download all the assets within this time frame.Feel free to update this thread in case of any additional questions.Regards,Twarita

twaritar3263062 · Answer

Hi Yuliya,We apologize for the inconvenience caused to you.I just checked your account details and noticed that your Adobe Stock subscription has already been cancelled.Please update this thread if you need any further assistance.Regards,Twarita

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