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March 12, 2022
Answered

I want to Refund please

  • March 12, 2022
  • 1 reply
  • 186 views

Hello. A few weeks ago I wanted to try your paid photography system: Stock Adobe, I put all my bank details, but the truth is, I didn't like the experience, rather, I wasn't convinced: so much so that I wanted to unsubscribe and cancel my free subscription to prevent you from arbitrarily charging me this April; but, in a very strange way, I did not find, I did not find anywhere the button to cancel my annual plan and you have already charged me this month in an unjustified and arbitrary way: please, request a refund of my money as soon as possible.

This topic has been closed for replies.
Correct answer Abambo

Charges are applied as soon as the trial runs out. And the system is accurate to the hour you took the subscription.

 

Self-cancel: Cancel your Adobe Stock membership 

 

If you can't self-cancel, you need to contact Adobe Customer Care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
March 12, 2022

Charges are applied as soon as the trial runs out. And the system is accurate to the hour you took the subscription.

 

Self-cancel: Cancel your Adobe Stock membership 

 

If you can't self-cancel, you need to contact Adobe Customer Care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer