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shawnee150
Participant
July 20, 2018
Answered

I want to return my image that says it's a vector but it's just a bunch of clipped images.

  • July 20, 2018
  • 1 reply
  • 364 views

Image #  187020858 

This is the second ai file I have licensed that is either uneditable or very poor quality. The only reason I purchase vectors is to save time, and I could have drawn the thing by now!

Thanks in advance!

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Shawn,

    Sorry to hear that you are facing issues with an Adobe Stock file.

    I have downloaded the same file at my end( 187020858) in Illustrator CC and I was able to edit the layers of the file. Below is the screenshot of the result which I noticed when I tried switching off/ deleting the layers of the file:

    Also, can you please let me know the application that you are using to open the following file? Please let us know what exact results are you trying to achieve. You can help us with a screenshot so that we can further assist you.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    July 21, 2018

    Hi Shawn,

    Sorry to hear that you are facing issues with an Adobe Stock file.

    I have downloaded the same file at my end( 187020858) in Illustrator CC and I was able to edit the layers of the file. Below is the screenshot of the result which I noticed when I tried switching off/ deleting the layers of the file:

    Also, can you please let me know the application that you are using to open the following file? Please let us know what exact results are you trying to achieve. You can help us with a screenshot so that we can further assist you.

    Regards,

    Twarita

    S
    shawnee150Author
    Participant
    February 14, 2019

    7 months later I see this answer, huge apologies! Thank you for the response - noting, just in case this was an issue someone else was having - it seems that when you drag an item from the library into your artboard it completely screws up the file and turns it into a bajillion clipping masks, but double clicking it from the library to open up the original allows for normal editing. After figuring that out, it's just a minor annoyance. Thank you!

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