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filippogandolfi
Participant
March 13, 2019
Answered

If I have a few license and I stop my monthly paid?

  • March 13, 2019
  • 2 replies
  • 352 views

Hi,

I have an account with 10 images monthly, but, in this period I don't using a lot, like 2/4 per month and now I have a big number of license.

If I stop my monthly payment, do I still have my licenses?

THKS

This topic has been closed for replies.
Correct answer Abambo

You will loose all unused credits when you stop your subscription. The 10 images / month subscription is in addition an annual subscription. If you stop it before the end of the term, you will need to pay an early termination fee.

Credits in addition last for a year. If still unused, they will disappear.

2 replies

twaritar3263062
Participating Frequently
March 13, 2019

Hi Flippo,

In addition to Abambo's reply, you may also refer to Adobe Subscription and Cancellation Terms | Adobe for more information.

Also, I would suggest you to download all the remaining assets prior to cancelling your subscription since the downloaded images always remain in your license history.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
March 13, 2019

You will loose all unused credits when you stop your subscription. The 10 images / month subscription is in addition an annual subscription. If you stop it before the end of the term, you will need to pay an early termination fee.

Credits in addition last for a year. If still unused, they will disappear.

ABAMBO | Hard- and Software Engineer | Photographer