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andrég68430598
Participant
June 30, 2022
Question

Image accidentally licensed

  • June 30, 2022
  • 1 reply
  • 84 views

I accidentaly licensed FILE #:  269327604 and would like to remove this from my account completely. It is a most uninspiring image, otherwise I would keep it, just incase. Is there a chance this could be fixed please?

 

I am wondering why there is not a confirmation button to ask - Do you want to license this image? once you click license... before it is done. That would certainly help avoid this kind of issue.

 

Thanks in advance. 

This topic has been closed for replies.

1 reply

Abambo
Community Expert
Community Expert
July 3, 2022

Please contact Adobe customer care or wait for @Vani_100 to jump in.

 

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer