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SHAILESH29619232f797
Participant
April 27, 2023
Answered

image missing in my account

i have a 750 credit licence plan per month and this month 481 credit licenc i have uses and 78 credit left so 190 credit are missing in my account pls help me 

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WendellaBee
WendellaBeeCorrect answer
Inspiring
April 27, 2023

When you license an asset with the 750 plan credit subscription you will be messaged how many plan credits each asset you license will cost you. On the 22nd of this month you licensed asset 512085198, it cost 192 plan credits. You can search for the asset ID in your license history. Your quota will renew some time next Tuesday.

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WendellaBee
WendellaBeeCorrect answer
Inspiring
April 27, 2023

When you license an asset with the 750 plan credit subscription you will be messaged how many plan credits each asset you license will cost you. On the 22nd of this month you licensed asset 512085198, it cost 192 plan credits. You can search for the asset ID in your license history. Your quota will renew some time next Tuesday.

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Abambo
Community Expert
AbamboCommunity Expert
Community Expert
April 27, 2023

Didn't you licence an item that exceeds 1 credit? Do you have a Teams subscription and a colleague licenced assets?

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ABAMBO | Hard- and Software Engineer | Photographer
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