Image out of focus

Question

I've bought a picture about adobe stock but after I downloaded it, I saw that the picture ist out of focus. How can the money I've paid be refunded?

WendellaBee · Accepted Answer

Hallo sven_schmidt,Apologies for the delayed reply. I've granted you a replacement credit for that image.

Abambo · Answer

Please post the asset id, so that someone can check the asset. You will get a replacement credit.

2 possibilities for that: you wait until an Adobe employee sees this message and checks your claim or you contact Adobe customer service: Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

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