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Participant
March 31, 2022
Answered

Image pixelated more than sample?

  • March 31, 2022
  • 2 replies
  • 131 views

How do you receive a refund for a $80 image that is not acceptable. Different than sample download.

This topic has been closed for replies.
Correct answer WendellaBee

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

2 replies

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
March 31, 2022

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

Abambo
Community Expert
Community Expert
March 31, 2022

Please give us the asset ID number and @Contributor1 will check this and if confirmed, will grant you a replacement asset.

ABAMBO | Hard- and Software Engineer | Photographer