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Participant
May 13, 2021 8:58 PM UTC
Answered

Image Purchased by Mistake

Hi all, someone in my company just purchase an image by mistake and it was charged to the credit card, anyone know who to contact or how to get adobe to reverse this payment?  Thank you

 

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    WendellaBee
    WendellaBeeCorrect answer
    Inspiring
    May 13, 2021 10:08 PM UTC

    It would be best if the person who made the purchase contacted customer care https://helpx.adobe.com/contact.html. Click on the chat icon in the lower right portion of the page. If unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


    2 replies

    WendellaBee
    WendellaBeeCorrect answer
    Inspiring
    May 13, 2021 10:08 PM UTC

    It would be best if the person who made the purchase contacted customer care https://helpx.adobe.com/contact.html. Click on the chat icon in the lower right portion of the page. If unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


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    Peru Bob
    Community Expert
    Community Expert
    May 13, 2021 10:01 PM UTC

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Stock forum.

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