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Participant
May 13, 2021
Answered

Image Purchased by Mistake

  • May 13, 2021
  • 2 replies
  • 247 views

Hi all, someone in my company just purchase an image by mistake and it was charged to the credit card, anyone know who to contact or how to get adobe to reverse this payment?  Thank you

 

    This topic has been closed for replies.
    Correct answer WendellaBee

    It would be best if the person who made the purchase contacted customer care https://helpx.adobe.com/contact.html. Click on the chat icon in the lower right portion of the page. If unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


    2 replies

    WendellaBee
    Adobe Employee
    WendellaBeeCorrect answer
    Adobe Employee
    May 13, 2021

    It would be best if the person who made the purchase contacted customer care https://helpx.adobe.com/contact.html. Click on the chat icon in the lower right portion of the page. If unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


    Peru Bob
    Community Expert
    Community Expert
    May 13, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Stock forum.